November 5, 20232 yr Dear @Kirill Gromov, can you please tell me what could be the problem? When I upload any file to the site, and attach a gif image, the file is not uploaded to the site. But when I create a topic or just send a message, I attach a gif image and everything works.
November 5, 20232 yr Hello, you need to disable all applications and plugins and try to upload again.
November 5, 20232 yr Author 44 minutes ago, Kirill Gromov said: Hello, you need to disable all applications and plugins and try to upload again. I'll give it a try, thanks.
November 5, 20232 yr Author @Kirill Gromov It didn't help. The community is new and there is almost nothing installed from apps and plugins.
November 6, 20232 yr Hello. This means this is a bug and you can tell the developers so they can fix it.
November 6, 20232 yr Author 15 minutes ago, Kirill Gromov said: Hello. This means this is a bug and you can tell the developers so they can fix it. I don't have a license right now, so I reached out to you.
November 6, 20232 yr 12 minutes ago, No hook said: I don't have a license right now, so I reached out to you. You can send me access to the ACP and I can see what's going on.
November 6, 20232 yr Author 25 minutes ago, Kirill Gromov said: You can send me access to the ACP and I can see what's going on. Unfortunately I don't have that option right now, you can just list options where the problem might be and I'll try to find and fix it. Thank you.
November 6, 20232 yr Author @Kirill Gromov When sending a gif image file, at first it takes a long time to load, after the error 502 Bad Gateway.
November 6, 20232 yr Author Just now, Kirill Gromov said: Without research I can't say where the problem might be. The logs should show this error?
November 6, 20232 yr Author 3 minutes ago, Kirill Gromov said: I think yes, server logs Nothing in the logs.
November 9, 20232 yr Author @Kirill Gromov Good morning. Host tech support response: We tried to upload a file to your site with a gif image ourselves, and received the following: You did not pass the security check. Please try again. And these are the logs we have: 2023/11/09 00:13:52 [error] 41100#41100: *26220798 upstream prematurely closed connection while reading response header from upstream, client: 35.91.232.102, server: site.ru, request: "GET //site.ru/uploads/javascript_global/root_front.js HTTP/1.1", upstream: "http://127.0.0.82:80//site.ru/uploads/javascript_global/root_front.js", host: "site.ru" Would that help in any way?
November 9, 20232 yr Author 1 hour ago, Kirill Gromov said: Do you have an SSL certificate? Yes, of course there is.
November 9, 20232 yr Author @Kirill Gromov I put a test forum, tried it there, everything is the same, maybe it's the hosting? But I changed it because of this problem. Maybe I'm installing something wrong? Although what can be done wrong there.?♂️
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