No hook 1 Posted November 5, 2023 Share Posted November 5, 2023 Dear @Kirill Gromov, can you please tell me what could be the problem? When I upload any file to the site, and attach a gif image, the file is not uploaded to the site. But when I create a topic or just send a message, I attach a gif image and everything works. Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 5, 2023 Share Posted November 5, 2023 Hello, you need to disable all applications and plugins and try to upload again. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 5, 2023 Author Share Posted November 5, 2023 44 minutes ago, Kirill Gromov said: Hello, you need to disable all applications and plugins and try to upload again. I'll give it a try, thanks. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 5, 2023 Author Share Posted November 5, 2023 @Kirill Gromov It didn't help. The community is new and there is almost nothing installed from apps and plugins. Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 6, 2023 Share Posted November 6, 2023 Hello. This means this is a bug and you can tell the developers so they can fix it. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 6, 2023 Author Share Posted November 6, 2023 15 minutes ago, Kirill Gromov said: Hello. This means this is a bug and you can tell the developers so they can fix it. I don't have a license right now, so I reached out to you. Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 6, 2023 Share Posted November 6, 2023 12 minutes ago, No hook said: I don't have a license right now, so I reached out to you. You can send me access to the ACP and I can see what's going on. 1 Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 6, 2023 Author Share Posted November 6, 2023 25 minutes ago, Kirill Gromov said: You can send me access to the ACP and I can see what's going on. Unfortunately I don't have that option right now, you can just list options where the problem might be and I'll try to find and fix it. Thank you. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 6, 2023 Author Share Posted November 6, 2023 @Kirill Gromov When sending a gif image file, at first it takes a long time to load, after the error 502 Bad Gateway. Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 6, 2023 Share Posted November 6, 2023 Without research I can't say where the problem might be. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 6, 2023 Author Share Posted November 6, 2023 Just now, Kirill Gromov said: Without research I can't say where the problem might be. The logs should show this error? Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 6, 2023 Share Posted November 6, 2023 I think yes, server logs Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 6, 2023 Author Share Posted November 6, 2023 3 minutes ago, Kirill Gromov said: I think yes, server logs Nothing in the logs. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 9, 2023 Author Share Posted November 9, 2023 @Kirill Gromov Good morning. Host tech support response: We tried to upload a file to your site with a gif image ourselves, and received the following: You did not pass the security check. Please try again. And these are the logs we have: 2023/11/09 00:13:52 [error] 41100#41100: *26220798 upstream prematurely closed connection while reading response header from upstream, client: 35.91.232.102, server: site.ru, request: "GET //site.ru/uploads/javascript_global/root_front.js HTTP/1.1", upstream: "http://127.0.0.82:80//site.ru/uploads/javascript_global/root_front.js", host: "site.ru" Would that help in any way? Quote Link to comment Share on other sites More sharing options...
Kirill Gromov 69 Posted November 9, 2023 Share Posted November 9, 2023 Do you have an SSL certificate? Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 9, 2023 Author Share Posted November 9, 2023 1 hour ago, Kirill Gromov said: Do you have an SSL certificate? Yes, of course there is. Quote Link to comment Share on other sites More sharing options...
No hook 1 Posted November 9, 2023 Author Share Posted November 9, 2023 @Kirill Gromov I put a test forum, tried it there, everything is the same, maybe it's the hosting? But I changed it because of this problem. Maybe I'm installing something wrong? Although what can be done wrong there.🤷♂️ Quote Link to comment Share on other sites More sharing options...
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